Handling requests on the Privacy Free plan

Learn more about handling requests on the Privacy Free plan

Want an expert to assist you? Get a free personal onboarding!

As part of the Privacy Free plan, you can unlock and manage up to 5 requests per month using your Mine PrivacyOps account.

In the review stage, click any of the following buttons to begin handling a request:

  • Search for evidence 
  • Reject
  • Continue

Once clicked, the request will be unlocked and you will be able to process it. Please note, you can only unlock up to 5 requests a month. Each Request unlocked deducts one of 5 requests available in the free plan per month. 

After unlocking the request, you'll see an unlocked lock icon  next to the request on your Open requests page. 

On the 1st of each calendar month, you'll be able to unlock another 5 requests free of charge.

Note: You can still open requests when you have reached your monthly limit. This means that you can always view the request details on the left side and use the messenger and notes on the right side to manage the request. Keep in mind that the buttons mentioned above will be disabled until next month.


If you have any questions, talk to us at portal@saymine.com, and we'll be happy to help!🙂