Ensure that email communications sent to customers from MineOS are branded and come from your own domain.
Want an expert to assist you? Get a free personal onboarding!
Outgoing emails will be sent from firstname.lastname@example.org.
Note: This applies to all email communication sent from MineOS to your customers, including templates and privacy center verification emails.
To connect your custom domain, reach out to your customer success manager and let them know which domain you want to use.
In reply, they will send you instructions on how to set it up on your DNS.
Connecting your custom domain requires you to add 3 records to your DNS zone. Consult with your IT/R&D department if you are not sure what this means.
If you are having issues adding the DNS records as instructed, see some alternatives here: https://docs.sendgrid.com/ui/account-and-settings/troubleshooting-sender-authentication
When you are done adding the records, let us know so we activate this for you,