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Intercom Integration

Automating your privacy requests fulfillment by integrating Mine Privacy Portal to Intercom

This integration allows you to automate deletion requests by deleting customer data from Intercom. 

When used, all users or leads associated with the customer's email address will be deleted from your Intercom workspace.

Important:

  • Deleting leads or users will remove all of their conversations from Intercom.
  • CSAT ratings and comments from a user will not be deleted.

Before you start

  • Make sure your Mine Portal plan supports integrations.
  • Make sure that you have permission to install apps on your Intercom workspace.

Setting up

1. To connect the Intercom integration, on the left sidebar, click on “Integrations”  and search for Intercom in the integrations list.

2. Click "Connect" and follow the onscreen instructions to authorize Mine Privacy Portal to access the wanted workspace where you manage your users’ data in your Intercom account, and click “Authorize access”.

Note: If you want to connect Mine Privacy Portal with multiple Intercom workspaces, please reach out on chat and we will be happy to enable it for you.



3. Once the connection is made, enable the integration and click “Save”.

That's it! Mine Portal is now connected to your Intercom workspace. You can now delete your customers’ data from Intercom at the click of a button. 

What’s next?

Read more about the deletion process using integrations here.

Read more about the get a copy process using integrations here.


Talk to us if you need any help with Integrations via our chat or at portal@saymine.com and we'll be happy to assist!🙂