Jira Service Desk Integration

Automating your privacy requests fulfillment by integrating MineOS to Jira Service Desk

This integration allows you to automate delete & copy requests for Jira Service Desk

    Before you start

    • Make sure your MineOS plan supports integrations.
    • Make sure you have sufficient permissions to Connect our app to your domain.


    Setting up

    To connect the Jira Service Desk integration, follow the steps below:

    1. On the left sidebar, click Data Inventory and then Data Sources
    2. Click on Add data source
    3. Select Jira Service Desk from the catalog, then enter the Jira Service Desk page from your data sources list
    4. In the RequestHandling tab, check the Handle this data source in privacy requests checkbox and choose the Integration handling style
    5. Click Connect and sign in to your Jira Service Desk account.
    6. MineOS app will request access with the specified permissions:
      read:servicedesk-request, manage:servicedesk-customer.
      Click Accept.

    What's next?

    Read more about the deletion process using integrations here.

    Read more about the get a copy process using integrations here.

    Talk to us if you need any help with Integrations via our chat or at portal@saymine.com, and we'll be happy to assist!🙂