Twilio Integration

Automating your privacy requests fulfillment by integrating Mine PrivacyOps to Twilio

This integration allows you to automate DSRs for Twilio

Note:

  • All messages sent to this customer's phone numbers are deleted.

Before you start

  • Make sure your Mine PrivacyOps plan supports integrations.
  • Make sure that you have permissions to create API Keys on your Twilio account.

Setting up

Mine for Business

  1. From your Mine for Business account, select Data Sources and search for "Twilio":
  2. Open the configuration page for Twilio integration.

  3. In the following section, we will guide you on how to fill in this configuration page.

Twilio

  1. Log in to your Twilio account.
  2. Click: Account -> General settings.
  3. Copy the Account SID and paste it into the Mine for Business configuration page.
  4. Click: Account -> Keys & Credentials -> API keys
  5. Click "Create API Key"
  6. Type the following name: MineForBusiness
  7. Choose Key type "Standard" & Click "Create"
  8. Copy the SID and paste it into the Mine for Business configuration page.
  9. Copy the Secret and paste it into the Mine for Business configuration page.
  10. After pasting your API key, click "Test your integration" so Mine PrivacyOps can verify the key.
  11. Click "Enable integration" and "Save"
  12. You're done! Mine PrivacyOps has been connected to your Twilio account.

Special note: 

  • Twilio uses a 'Phone Number' as an identifier
  • You'll be required to manually enter the Phone Number of the user. 

    If you want to fully automate the integration with APIs and Webhook, contact us at portal@saymine.com.

What's next?

Read more about the deletion process using integrations here.

Read more about the get a copy process using integrations here.

 

Talk to us if you need any help with Integrations via our chat or at portal@saymine.com, and we'll be happy to assist!🙂