Connect to import requests from Mine & to receive Mine requests on your Portal.
About Connecting to MineOS
By connecting to MineOS, any DSAR request you receive from us will be automatically imported into the requests page in your Portal for handling. Requests by MineOS also allow you to verify requests with Email Evidence.
This article is about 1 of 4 channels. There are three additional channels:
- Privacy Center
- Email Forwarding
- Toll-free number
Before connecting to MineOS:
- Be sure to have access to the inbox of the email address that is receiving requests from Mine (MOST likely your company DPO).
How to connect to Mine
Click on your company logo at the bottom lefthand corner of the sidebar navigation and select "Channels".
From the channels page, click "Mine's customers".
To connect to Mine, confirm authorization from your company's privacy email. To do so, select "Confirm" and complete the verification from your email inbox.
If you have questions about how to connect to Mine, write us at firstname.lastname@example.org, and we'll be happy to help!🙂