Set up your Privacy Center

The go-to place for your users to control their privacy choices

Privacy Center 4_3


Mine Privacy Center allows you to:

  • Manage all privacy requests in one place.
  • Strengthen your brand’s trust factor by facilitating your users' privacy requests directly from your website.
  • Define the data points you need to identify the user and validate their request. 
  • Configure and design your custom privacy web form in minutes (Coming soon!)


This article covers the main components of Mine Privacy Center:

  • How to create a web form for your Privacy Center.
  • How to customize the fields of your web form to match your specific needs.
  • The web form email verification process.
  • Coming soon! - Design your branded web form.

How to create a web form for your Privacy Center


Follow these steps:

1. On the left sidebar, click on “Privacy Center” → “Set up the basics”.

2. Define the URL for your Privacy Center (for example: http://privacy.saymine.io/[{company_name}).

Note: The URL can only include letters, hyphens, and underscores.

Note: Your Privacy Center will be hosted on a Mine-owned subdomain. If you want to host your Privacy Center on your domain, this can be done easily. Learn how to do it here. 


3. Once you click “Enable” and “Save”,  your Privacy Center goes live.  You can then review your live Privacy Center by clicking on the “Go to your Privacy Center” button.


4. You can now embed the link of your web form on your website and make it available to your users to submit their privacy requests in a structured way easily.


 

How to configure your web-form details


You can customize the content and fields of your Privacy Center at any time. This is how:

  1. Go to “Form details”.
  2. Here you can customize your Privacy Center and make it accessible to your users as follows:
    • Title: This section allows you to customize your form’s header. The text you enter here will appear in the box below.

    • Description: The description message for your users can be customized in this section. The text you enter here will appear in the box below.

    • Required fields: You can use this section to set which fields users must complete for submitting a privacy request. You can choose one or all of the following fields: State (for U.S. citizens), Address, and Mobile number.

Note: Users must fill in all of the selected required fields to submit their requests.

After your users submit the web form and complete the email verification process detailed below, the defined data points will be shown on the Request page.


 

Email verification process


Every user who chooses to submit their privacy request using the Privacy Center web form must complete an OAuth verification process that confirms the sender as the owner of the email address specified in the request.

How does it work?

1. When a user fills in all the required fields and submits the form, they will receive a verification link to their email address as part of the verification process of their request.

Note: Unverified requests will be displayed in a reductive mode under the “Unverified” tab on the open request page.

These requests will not be processed through the Portal until they are verified.

2. When the user clicks on their verification link and verifies their request, the request will move to the review status with all the collected details, where you can start processing the request.


3. If the user fails to click on the link within 24 hours, a second email will be sent reminding them that the email address provided must be verified. The verification link will remain active and valid for seven days.


4. Following these seven days, the unverified requests will stay on the Unverified tab. Soon you will be able to send the user another verification link manually or close the request.


If you prefer to make your Privacy Center available through your own domain, you can set up a custom domain. Learn more about setting up a custom domain here.

 

If you have any questions about the Privacy Center, talk to us at portal@saymine.com, and we'll be happy to help!🙂